Personal Injury Glossary

Essential terminology for PI law firms. Learn the terms that drive intake, screening, and case qualification decisions.

A

Attorney-Client Privilege
Legal protection keeping communications between attorney and client confidential and protected from disclosure.
Arbitration
A private dispute resolution process where an arbitrator decides the outcome instead of a court.

B

Bad Faith Claim
A claim against an insurer for unfairly denying or delaying legitimate payment of a valid insurance claim.

C

Case Intake
The process of receiving, documenting, and evaluating new client information when they first contact your law firm.
Client Screening
Evaluating prospective clients to determine if they meet your firm's case criteria and merit requirements.
Conflict Check
A review to ensure representing a new client won't conflict with existing clients or prior representations.
Contingency Fee
A fee structure where the attorney only gets paid if the case wins, typically as a percentage of recovery.
Case Management System
Software that organizes case files, deadlines, contacts, documents, and workflow for legal practices.
Causation Analysis
Examining the link between the alleged wrongdoing and the client's injuries to establish legal causation.
Comparative Negligence
A legal doctrine reducing or barring recovery based on the plaintiff's own fault percentage in causing injuries.

D

Damages Assessment
Evaluating the monetary value of a client's injuries, losses, and suffering to determine case viability.
Demand Letter
A formal letter to the at-fault party's insurer stating your client's claims and demanding specific compensation.
Demand Package
A comprehensive submission to an insurer including demand letter, medical records, and supporting documentation.
Deposition
A sworn out-of-court testimony used to gather information and preserve witness statements for trial.

E

Evidence Gathering
Collecting documentation, photos, records, and other proof to support your client's injury claims.
Expert Witness
A qualified professional who provides specialized testimony to help establish facts or opinions in litigation.

F

Fee Agreement
A written contract between attorney and client specifying legal fees, costs, and payment terms.

I

Initial Consultation
The first meeting or call with a prospective client to discuss their case, evaluate merit, and determine next steps.
Insurance Verification
Confirming policy existence, coverage limits, and applicable terms before pursuing claims against an insurer.
Insurance Adjuster
The insurance company representative who investigates claims, evaluates damages, and makes settlement recommendations.

J

Judgment
The official court decision resolving the legal dispute, including awarded damages and applicable legal rulings.

L

Liability Analysis
Examining fault, negligence, and legal responsibility to determine the strength of a liability claim.
Loss of Consortium
Damages claim for how injuries affect the injured person's relationship with their spouse, including companionship and services.

M

Medical Records Request
A formal request to healthcare providers for a patient's medical history and treatment documentation.
Merit Evaluation
A thorough assessment of case strengths, weaknesses, evidence quality, and potential outcomes to guide representation decisions.
Medical Liens
Claims by healthcare providers against settlement proceeds for treatment provided to an injured client.
Mediation
A voluntary negotiation process with a neutral third party helping disputing sides reach settlement.

P

PI Case Qualifier
A scoring tool that evaluates personal injury leads against firm criteria to determine case merit and intake priority.
Pain and Suffering
Non-economic damages for physical pain, emotional distress, and diminished quality of life caused by an injury.
Pre-existing Condition
A medical condition that existed before the current injury, often cited by insurers to reduce or deny compensation.
Personal Injury Protection (PIP)
No-fault auto insurance coverage that pays medical expenses and lost wages regardless of who caused the accident.

R

Retention Agreement
The legal contract that formally establishes the attorney-client relationship and scope of representation.

S

Statute of Limitations
Legal deadline for filing a lawsuit. Missing it typically bars your client from recovering any compensation.
Settlement Negotiation
Discussions between parties to resolve a claim without trial, typically involving the plaintiff's attorney and insurer.
Settlement Demand
A specific monetary amount requested from the insurer to resolve all claims in a personal injury case.
Subrogation
An insurer's right to seek reimbursement from a third party for claims they paid to their policyholder.
Statute of Repose
An absolute deadline for filing certain claims, often running from the date of the harmful act rather than discovery.

T

Tortfeasor
The person or entity whose negligent or wrongful conduct caused harm to another, creating legal liability.

V

Verdict
The final decision by a judge or jury resolving disputed facts and determining liability and damages.

W

Written Offer
A formal settlement offer from the insurer specifying an amount to resolve all claims, often below demand.